How It Works?
Live help & email
Customers select a link or button which is embedded in your website, email or banner ads. This gives browsers the option to communicate directly with agents via text, voice or both. A transcript is kept of each contact.
Agents can also co-browse with customers; thus giving them the ability to assist in many ways.
No software installation is required; just add a code to your website, email or ad.
Calls to your existing telephone number are routed to our representatives and are answered professionally with a customized greeting.
Customers will not encounter any busy signals as we have an ACD that allows all calls to get through.